Singularity Compute (“Singularity Compute”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit singularitycompute.com (the “Website”) or contact us about our services (GPU cloud rentals, AI inference and enterprise AI services).

1. Scope

This Privacy Policy applies to:

• Visitors to singularitycompute.com
• People who contact us through our Website (including “Talk to sales” / “Rent GPUs” forms)

Important: Our Website references third-party or partner-operated services, including ASI:Cloud (accessed via asicloud.cudos.org). Use of those services may be governed by their own privacy policies and terms.

2. Who is responsible for your data (Data Controller)

For personal information collected through this Website, Singularity Compute is the data controller.

Contact (privacy): privacy@singularitycompute.com

General contact: contact@singularitycompute.com

3. Information we collect

We collect information in three main ways:

A. Information you provide to us

When you submit forms or communicate with us (e.g., requesting GPUs, sales inquiries, enterprise services), we may collect:

• Name
• Work email address
• Company name
• Job title
• Message content and any information you choose to share
• Any other details you provide about your workload, requirements, or deployment needs

B. Information collected automatically

When you browse the Website, we may automatically collect:

• IP address (often approximate location can be inferred)
• Device and browser type
• Operating system
• Referring/exit pages
• Pages viewed and approximate timestamps
• General diagnostic and security logs

C. Cookies and similar technologies

We may use cookies and similar technologies to enable basic website functionality, remember preferences (where applicable), and understand website usage to improve performance. You can manage cookies through your browser settings. Blocking some cookies may impact how the Website functions.

4. How we use your information

We use personal information for the following purposes:

• To respond to inquiries and communicate with you (sales, support, partnership, or service questions)
• To provide information about our products/services (GPU cloud, inference, enterprise AI services)
• To operate, maintain, and secure the Website (including preventing abuse, spam, and fraud)
• To improve the Website and our offerings (e.g., understanding what content is useful)
• To comply with legal obligations and enforce our rights

5. Legal bases for processing (EEA/UK)

Where GDPR/UK GDPR applies, we typically rely on:

• Legitimate interests (e.g., securing our Website, responding to business inquiries, improving services)
• Consent (where required for certain cookies/marketing)
• Contract / pre-contract steps (e.g., when you request access, pricing, or onboarding)
• Legal obligation (where applicable)

6. Sharing and disclosures

We may share information with:

• Service providers who help us run the Website and manage communications (e.g., form tooling, hosting, security, analytics)
• Professional advisers (legal, accounting) as needed
• Authorities if required by law or to protect rights, safety, and security

Website forms: Our Website links to contact and GPU request forms hosted via ClickUp (forms.clickup.com). Information you submit may be processed by ClickUp as our service provider.

Partner platforms: Our Website references ASI:Cloud for inference access. If you choose to use that platform, your data there may be handled under the applicable platform/operator policies.

We do not sell your personal information.

7. International data transfers

Our service providers (and the partner platforms you choose to use) may process information in countries other than where you live. Where required, we use appropriate safeguards for international transfers (such as standard contractual clauses or equivalent mechanisms).

8. Data retention

We keep personal information only as long as necessary for the purposes described above, including:

• To respond to and follow up on your requests
• For business recordkeeping
• For security, abuse prevention, and dispute resolution​​
• To comply with legal requirements

Retention periods vary depending on the type of data and why we collected it.

9. Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is 100% secure, but we work to protect your information appropriately.

10. Your rights

Depending on your location, you may have rights such as:

• Access to the personal information we hold about you
• Correction of inaccurate information
• Deletion (erasure) in certain circumstances
• Restriction or objection to processing in certain circumstances
• Data portability (where applicable)
• Withdrawal of consent (where processing is based on consent)

To exercise your rights, contact privacy@singularitycompute.com. We may need to verify your identity before fulfilling certain requests.

11. Marketing communications

If we send you marketing emails (where permitted), you can opt out at any time by using the unsubscribe mechanism (if included) or by emailing privacy@singularitycompute.com.

12. Children’s privacy

Our Website and services are not directed to children, and we do not knowingly collect personal information from children.

13. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates when changes were made. Material changes will be posted on this page.

14. Contact us

For privacy questions, requests, or complaints:

Email: privacy@singularitycompute.com

General inquiries: contact@singularitycompute.com